General issues
Find answers to all other frequently asked questions at Franz Mensch here.
Frequently asked questions
Questions about terms and conditions and customer service are answered here.
For general questions or if you could not find the right answer here in our FAQ section, you are always welcome to contact our headquarters at +49 8241 9633-0.
Major customers can find their personal customer advisor at the bottom of the page under my profile. The customer advisor is specialized in your area and will be happy to help you with any questions you may have. Your contact person can be reached via email address and telephone number.
https://www.franz-mensch.de/en/faq/customer-advisor?pageId=55de3e6bdb1c4e379ae8073efef1e1b3&categoryId=01423c9267f6416e87fec90492cb475d
Our terms and conditions are linked at the bottom of the website.
https://www.franz-mensch.de/en/faq/where-do-i-find-the-general-conditions?pageId=55de3e6bdb1c4e379ae8073efef1e1b3&categoryId=01423c9267f6416e87fec90492cb475d